Effective Date: 12/03/2026
This Privacy Policy explains how Problem Property Solutions LTD ("we", "our", or "us") collects, uses, and protects your information when you visit our website or submit your details through our forms.
By using our website or submitting your information, you agree to the collection and use of your data as described in this policy.
Problem Property Solutions LTD
Company Number: 17080369
Registered Address: 11 Milford Drive, Liverpool, England, L12 0BE
Website: problempropertysolutions.co.uk
Email: [email protected]
When you complete a form on our website or through our advertising, we may collect the following information:
• Name
• Email address
• Phone number
• Property address
• Property details (such as property type, condition, or timeframe to sell)
• Any information you choose to provide about your property
We may also collect usage data, such as:
• IP address
• Browser type
• Pages visited
• Date and time of visit
• Referring website
We collect your information when you:
• Fill out a property enquiry form
• Request a cash offer or property consultation
• Contact us directly by phone, email, or messaging
• Interact with our advertising campaigns
We use your information for the following purposes:
• To contact you regarding your property enquiry
• To assess whether we can purchase or assist with the sale of your property
• To provide property sale options such as cash offers or lease options
• To communicate with you by phone, SMS, email, or messaging services
• To improve our website, services, and marketing campaigns
• To comply with legal and regulatory obligations
By submitting your information through our website or forms, you agree that we may contact you regarding your property enquiry.
We may occasionally send follow-up messages related to property selling opportunities or updates.
You may opt out of marketing communications at any time by contacting us or using the unsubscribe option where available.
We do not sell your personal data.
However, we may share your information with trusted third parties where it is necessary to provide our services or operate our business. This may include:
• Professional advisors such as accountants, legal advisors, or compliance specialists
• Property partners, investors, or buyers involved in potential property transactions or opportunities
• Service providers who help us operate our website, marketing systems, and communication platforms
Any third parties we work with are required to handle your information securely and only use it for the specific purpose for which it was shared.
In some cases, where a property opportunity introduced through us results in a purchase by an investor or buyer, we may charge or receive an introduction, sourcing, or facilitation fee in connection with that transaction. This fee relates to the property opportunity itself and does not involve the sale of personal data..
Data Storage and Retention
We only keep your personal data for as long as necessary to:
• Respond to your enquiry
• Provide services to you
• Meet legal and regulatory requirements
If your enquiry does not progress, your information may be deleted or anonymised after a reasonable period.
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
These may include tools such as:
• Google Analytics
• Facebook Pixel
• Advertising tracking tools
You can disable cookies in your browser settings if you prefer not to allow tracking.
Under UK GDPR, you have the right to:
• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
We take appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.
However, no online system can be guaranteed to be completely secure.
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Problem Property Solutions LTD
Email: [email protected]